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FAQ for Tenspect

What is Tenspect?

Tenspect is an AI-powered home inspection application designed to streamline the inspection process for both individual inspectors and inspection teams. It provides comprehensive tools for efficient report creation, customer management, and overall business organization.

How much does Tenspect cost?

Our plans start at $49 per month or $499 per year with a 20% discount for annual subscriptions. Additional inspectors can be added to your plan for $299 per inspector. We offer a free trial of 2 inspections to help you explore our features.

Who is Tenspect for?

Tenspect is designed for home inspectors at all experience levels, from beginners to experts, whether they operate independently or as part of a team. The app caters to both single inspectors and teams of up to five users, offering tailored plans to suit different needs.

What makes Tenspect different from other inspection software?

Tenspect offers the industry's most user-friendly interface, powerful AI features to help you complete inspections much faster, and exceptional customer support when compared to traditional software. Our platform allows inspectors to take on up to 300% more clients while maintaining high-quality standards.

Can I customize the inspection templates?

Yes, we offer pre-built templates that are fully customizable to meet your specific inspection requirements. You can tailor the reports to match your branding and adapt them to the unique needs of each inspection type.

Is my data safe with Tenspect?

We use advanced encryption techniques to safeguard your and your clients' sensitive data. We conduct regular security audits and vulnerability assessments to identify and address potential risks, ensuring the highest level of data protection.

What kind of training and support do you offer?

We provide comprehensive training through our tutorial center, weekly online training sessions with Q&A, and detailed video tutorials. Our support team is available 24/7 to help you get started and answer any questions you might have.

How do I contact Tenspect support?

You can reach our support team via email at [email protected] or through our live chat system. We pride ourselves on providing quick and helpful responses to all customer inquiries.

What is the cancellation policy?

You can cancel your subscription at any time. If you cancel, you'll continue to have access to Tenspect until the end of your current billing period. We don't offer refunds for partial months of service, but you're never locked into a long-term contract.

How do I get started with Tenspect?

Getting started is easy. Simply sign up for our free trial to test out two complete inspections. No credit card is required for the trial. Once you're ready to move forward, choose the plan that best fits your needs and our team will help ensure a smooth onboarding process.